Welcome to Alicetwain Dress. These Terms & Conditions govern your access to and use of alicetwain.com and all related services. By accessing, browsing, or purchasing dresses through our website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website immediately.

Throughout these Terms, “Alicetwain Dress,” “we,” “us,” and “our” refer to the operator of alicetwain.com. “You” and “Customer” refer to any individual accessing or using the website.

1. Use of Website

By accessing alicetwain.com, you confirm that:

  • You are at least 18 years of age or have legal parental/guardian consent.
  • You are legally capable of entering into binding contracts.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to compromise the website’s security.

Unauthorized use of this website may result in termination of access and possible legal action.

2. Account Registration

Certain features of Alicetwain Dress may require account registration. When creating an account, you agree to:

  • Provide accurate, complete, and current information.
  • Maintain confidentiality of your login credentials.
  • Accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Product Information & Availability

At Alicetwain Dress, we strive to ensure all dress descriptions, images, sizing details, and pricing information are accurate and up to date.

However:

  • Colors may vary slightly due to monitor settings.
  • Minor variations in fabric texture or design details may occur.
  • Product availability is not guaranteed.

We reserve the right to discontinue products or modify specifications without prior notice.

4. Pricing & Payment

All prices displayed on alicetwain.com are listed in the applicable currency and exclude taxes or duties unless otherwise stated.

We reserve the right to:

  • Modify pricing at any time without notice.
  • Correct pricing errors.
  • Cancel orders placed with incorrect pricing.

Payment must be completed at checkout using approved payment methods. All transactions are processed through secure third-party payment providers using encryption technology.

Alicetwain Dress does not store complete credit card information on its servers.

5. Order Acceptance & Cancellation

After placing an order, you will receive an automated confirmation email. This confirmation does not constitute final acceptance.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraudulent activity
  • Unauthorized payment transactions
  • Product unavailability
  • Incorrect pricing or system errors

If your order is canceled after payment, a full refund will be issued to your original payment method.

Customers may request cancellation within 12 hours of placing an order by contacting infoline@alicetwain.com. Once processing or shipping has begun, cancellation may not be possible.

6. Shipping & Delivery

Delivery timeframes provided on alicetwain.com are estimated and not guaranteed.

Alicetwain Dress is not responsible for delays caused by:

  • Customs clearance procedures
  • Shipping carrier disruptions
  • Natural disasters or force majeure events
  • Incorrect address information provided by the customer

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier.

Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

7. Returns, Refunds & Exchanges

All returns must comply with our official Delivery & Returns Policy.

General conditions include:

  • Return requests must be made within 14 days of delivery.
  • Dresses must be unworn, unwashed, and in original condition.
  • Original tags must remain attached.

Refunds are processed after inspection and may take 5–10 business days to reflect, depending on your payment provider.

We reserve the right to reject returns that fail to meet stated conditions.

8. Intellectual Property Rights

All content on alicetwain.com, including but not limited to:

  • Product images
  • Logos
  • Website design
  • Text descriptions
  • Graphics
  • Branding elements

are the exclusive property of Alicetwain Dress and protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited without prior written consent.

9. User-Generated Content

If you submit reviews, comments, photos, or other materials to Alicetwain Dress, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content for marketing or promotional purposes.

You confirm that:

  • The content is original.
  • It does not infringe on third-party rights.
  • It does not contain unlawful or harmful material.

We reserve the right to remove inappropriate content at our discretion.

10. Promotional Activities

From time to time, Alicetwain Dress may offer discounts, promotional codes, or special offers.

Promotions:

  • Cannot be combined unless explicitly stated.
  • May have expiration dates.
  • Are subject to change or cancellation at any time.

We reserve the right to void promotions in cases of misuse or abuse.

11. Disclaimer of Warranties

Alicetwain Dress provides alicetwain.com and its products “as is” and “as available.”

We do not guarantee that:

  • The website will operate uninterrupted or error-free.
  • All information is free from inaccuracies.
  • The website will be free of viruses or harmful components.

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Alicetwain Dress shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities.
  • Delays or delivery failures beyond our control.

Our total liability shall not exceed the amount paid by the customer for the purchased product.

13. Indemnification

You agree to indemnify and hold harmless Alicetwain Dress from any claims, damages, losses, liabilities, or expenses arising from:

  • Violation of these Terms.
  • Misuse of the website.
  • Infringement of third-party rights.

14. Privacy

Your use of alicetwain.com is also governed by our Privacy Protection Policy. By using our website, you consent to data collection and usage as outlined in that policy.

15. Force Majeure

Alicetwain Dress shall not be held liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Government restrictions
  • Pandemics
  • Supply chain disruptions

16. Governing Law & Dispute Resolution

These Terms shall be governed by applicable international commercial laws.

In the event of disputes:

  • Parties agree to attempt amicable resolution first.
  • If unresolved, disputes may be submitted to binding arbitration or competent courts as permitted by law.

17. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Alicetwain Dress regarding use of alicetwain.com and supersede prior agreements.

19. Amendments

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective upon posting on alicetwain.com. Continued use of the website constitutes acceptance of revised Terms.

20. Contact Information

For questions regarding these Terms & Conditions, please contact:

Alicetwain Dress
Website: alicetwain.com
Email: infoline@alicetwain.com